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What we do

What we do

We create holistic, omni-channel, digitally enhanced customer relationship solutions that are tailor-made to each client’s needs.

CX SOLUTIONS

Build customer value with an integrated platform of people, process and technology by providing best-in-class care and support services. Put customers at the center of your business with a personalized approach.

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DX SOLUTIONS

Our digital services encompass the entire spectrum of delivering a contemporary, user-centric experience. We accelerate business achievements by swiftly introducing innovative features, enhancing your competitive advantage, and extending the boundaries of what can be achieved.

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INSIGHTS & CONSULTING

At Cosmote e-Value, our Insights & Consulting services is your compass to navigate the complex terrain of customer experiences. We provide insights that empower you to craft exceptional journeys. In an age defined by data, we know that understanding is the key to innovation.

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Our solutions span the
complete customer life – cycle
and are designed to build
excellence into the entire
customer journey.All our
projects and initiatives drive
value of our clients’ business.

Greater than

10%

year over year financial growth

2017-2023

Cosmote e-Value brings

TECHNOLOGY

EXPERTISE

PEOPLE & IDEAS

TOGETHER

developing integrated, digital
technology enhanced solutions that
have the ability and the agility
to enhance customer engagement.

200 m

INTERACTIONS

7000

EMPLOYEES

16

LANGUAGES SPOKEN

Discover
how you
can enhance

your customer
experience.

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