COSMOTE e-Value received significant distinctions at the Sales Excellence Awards 2017, by winning 3 awards, 2 Gold and 1 Bronze. With this triple win, COSMOTE e-Value is rewarded for setting the customers as first priority and for offering them a unique experience in every interaction.
COSMOTE e-Value won Gold awards for its sales training programs, which are implemented frequently so as to enhance the expertise of its people and, in the “Sales Channels” category, for the exceptional performance in telesales on behalf of its client Doctoranytime.gr. By putting customer and customer experience as top priorities, the Account Service Team of COSMOTE e-Value, was one of the strongest teams, winning a Bronze award for the service and satisfaction of its customers, in the “Innovation in Sales & “Client-Orientation” category.
“At COSMOTE e-Value, with 5,000 highly educated executives in the front line, we speak every day to the heart of the customer. Our distinctions in the Sales Excellence Awards constitute a motive so as to keep on trying to offer every customer separately a unique experience, in every interaction with him”, stressed the General Manager of COSMOTE e-Value, Mr. Amvrosios Kardaris.

The Sales Excellence Awards 2017 were held for 5^th consecutive year by the Sales Institute in Greece (IPE) along with Boussias Communications. The ceremony was hosted at the Athens Concert Hall. The evaluation of the candidates was made by a judging committee, comprised of field professionals as well as University professors.
COSMOTE e-Value, member of ΟΤΕ Group, provides integrated services through Contact Center, over 18 years in South-East Europe, while from 2014 has founded e-Value International in Romania. 

With facilities in Athens and Xanthi, well developed technological infrastructure and over 5,000 highly educated executives, it offers a broad range of customer services, on a 24-hour basis, 365 days over the year.

Information 
Media Office
ΟΤΕ Group Corporate Communications
Τel. +30 210-6117434, +30 210-6177566
Fax. +30 210-6115825
E-mail: media-office@ote.gr

Information
Corporate Communication Cosmote e-Value 
Tel. +30 210-8198800, +30 210-8198869
E-mail: communication@cosmote-evalue-experience.gr

COSMOTE e-Value was showcased as GREEK BUSINESS CHAMPION in the framework of the “Protagonists of the Greek Economy” institution. With this distinction, the company is awarded for its growth, despite the adverse environment, while in the period 2013-15 the company achieved increase in the annual turnover as well as in earnings before taxes.

“At COSMOTE e-Value, with 5,000 highly educated executives in the front line, we speak every day to the heart of the customer. For this reason, regardless of the adversities, we keep on growing, by constantly creating new job positions. Our objective is to constantly keep on finding new, efficient and interactive ways of communicating with the customer, so as to offer everyone separately a unique experience, in every touch point”, as Mr. Amvrosios Kardaris, General Manager at COSMOTE e-value, stated.

The event for the “Protagonists of the Greek Economy” was organized for a 3rd consecutive year by the Direction Business Network under the auspices of the Ministry of Finance & Growth as well as the Hellenic Federation of Enterprises (SEV). The ceremony was hosted at the Athens Concert Hall and the awards were based on the published balance sheets of 2015, presented in the annual edition entitled “The most powerful sectors of the Greek Economy”.

COSMOTE e-value, member of ΟΤΕ Group, has been providing integrated Contact Center services for more than 18 years, while in 2014 it has established e-value International in Romania. With facilities in Athens and Xanthi, well developed technological infrastructure and over 5,000 highly educated executives, a broad range of customer service is provided, on a 24-hour basis, 365 days over the year.

Information
Media Office
ΟΤΕ Group Corporate Communications
Τel. +30 210-6117434, +30 210-6177566
Fax. +30 210-6115825
E-mail: media-office@ote.gr

Information
Corporate Communication Cosmote e-Value
Τel. +30 210-8198800, +30 210-8198869
E-mail: communication@cosmote-evalue-experience.gr

COSMOTE e-value was awarded with the Golden Award at the “Structured Environment / “Green” Buildings category of the Hellenic Responsible Business Awards, for its offices in Kerameikos.
Complying to OTE Group’s environmental strategy and management’s commitment for planning and implementing projects according to the principles of sustainable development, a state-of-the-art contact center was created in Kerameikos, where the old OTE Computer Center used to be. OTE Estate undertook its complete renovation, taking into account the international standards and special requirements applying to a contact center.
The building, with a total area of 7.700 square meters, features training rooms, a career center, meeting rooms and relaxation areas. Such project has a positive impact on employees, customers as well as the environment, while it brings new life to the historic center of Athens.
The design of COSMOTE e-value’s green building was implemented in an environmentally responsible manner, aiming at improving the performance of indexes, such as energy consumption, water use, CO2 emissions, as well as totally tolerable to zero environmental impact. As a result, the building will be among the seven buildings in Greece certified with LEED international certification at GOLD level by the US Green Building Council (USGBC).
The Hellenic Responsible Business Awards are organized by Boussias Communications and Marketing Week to reward responsibly acting companies for their environmental and educational programs.
COSMOTE e-value, a member of OTE Group, has been providing integrated Contact Center services for more than 19 years in Southeast Europe, and has, since 2014 established the e-value International in Romania. With facilities in Athens and Xanthi, an integrated technology infrastructure and more than 5,500 trained executives, it offers a full range of customer service, on a 24/7 basis.
The OTE Estate, established in 2000, is the subsidiary of OTE Group to which the entire real estate of the Corporation, was transferred for management and development purposes.

Information
Media Office
ΟΤΕ Group Corporate Communications
Τel. +30 210-6117434, +30 210-6177566
Fax. +30 210-6115825
E-mail: media-office@ote.gr

Information
Corporate Communication Cosmote e-Value
Τel. +30 210-8198800, +30 210-8198869
E-mail: communication@cosmote-evalue-experience.gr

COSMOTE e-Value won three awards, at Sales Excellence Awards 2018, for its Customer Care Services, its International Markets Development and its Training Programs. COSMOTE e-Value sets its customers as first priority offering a unique experience in every interaction with them.

In particular,COSMOTE e-Value won a Gold Award for its Customer Care Services, offered 365 days per year, a Silver one for its Sales Training Programs which are systematically designed to enhance the know-how of its people and a Silver award in the “International Markets Development” category, for providing services to more than 27 countries (Greece, Cyprus, Bulgaria, Northern Ireland, Ireland, Romania, Switzerland, Italy, Austria, Slovenia, Bosnia, Croatia, Nigeria, Serbia, Hungary, Poland, Czech Republic, Slovakia, FYROM et al.).

With 19 years of experience, COSMOTE e-Value leads the customer care field. It fully utilizes its know-how and expertise in Contact Center services and develops new multilingual services to meet the needs of its most demanding customers.

“Our priority in COSMOTE e-Value is to provide our customers with tailor-made solutions. And we do so, with the contribution of our well-trained executives who are talking to the hearts of the customers. This year’s Sales Excellence Awards give us the impetus to develop further, by providing unique service experiences”, stated the COSMOTE e-Value General Manager, Mr. Amvrosios Kardaris.

The Sales Excellence Awards 2018 were held for 6th consecutive year by the Sales Institute in Greece (IPE) in partnership with Boussias Communications. The ceremony was hosted at the Athens Concert Hall. The evaluation of the candidates was made by a judging committee, comprised of professionals in the field as well as Universities academics.

COSMOTE e-Value, member of the ΟΤΕ Group, provides integrated Contact Center services, in South-East Europe, for more than 19 years, while in 2014, the e-Value International in Romania was founded.
With more than 18 facilities in Greece and Romania, well-developed technological infrastructure and over 6,500 highly educated executives, COSMOTE e-Value offers a wide range of customer services, on a 24-hour basis, 365 days per year.

Information
Corporate Communication COSMOTE e-Value
Tel. +30 210-8198800, +30 210-8198869
E-mail: communication@cosmote-evalue-experience.gr

You can download the Financial Statement for 2016 here

The provision of sound and vision information services on behalf of the American Embassy has been undertaken by e-Value, a company of GERMANOS group. The project involves informing the public about the non-immigrant visa issuance.

“The undertaking of new projects and the dealing of new agreements are the most tangible evidence of the potential of our company”, emphasized the General Director of e-Value, Mr. Amvrosios Kardaris. “We develop relationships of valuable cooperation with our clients, offering them services that are perfectly tailored to their needs, which combine high quality with cutting-edge technology. Our efforts will be rewarded by the market, which chooses e-Value for the management of its customer relations, and this is equally important for us. We are ready to successfully meet this new project as well. ”

Utilizing effectively the expertise and infrastructure of e-Value, the new service of the U.S. Embassy will be operating incessantly, 12 hours a day, 365 days a year, to serve the public. The information will be provided via a telephone call at the following numbers:

• 90 11 230 730 from fixed line of ΟΤΕ
• 901 200 6313 from mobile telephony of COSMOTE
• 901 160 6313 from mobile telephony of WIND
• 901 694 6313 from mobile telephony of VODAFONE

The company “e-Value”
E-Value is a Call Center και Customer Relationship Management company of GERMANOS group. Since 1999, e-Value provides integrated services to inbound-outbound calls, data aggregation and back office. With its owned facilities in Xanthi and in Agios Stefanos of Attica, a high-level technological infrastructure and 400 working positions, offers to its customers uninterrupted services 24 hours a day, 365 days a year, meeting any kind of corporate need. Overall, the operation of the company confirms firmly and convincingly its motto of Value to Business.

You can download the Financial Statement for 2015 here

e-Value, which is a 100% subsidiary S.A. Company of the OTE group and has been active since September 1999 in providing integrated Contact Center services is renamed into COSMOTE e-Value.

With a new brand name and even more stable bases, the company will continue its development course offering, 24 hours a day 365 days a year, the whole range of Contact Center Services (development of sales, customer service, prospecting and retention of customers) tailored to the needs of its customers.

With facilities in Athens and in Xanthi, of a total area of about 10,000 sq.m., with approximately 3,500 capable and qualified executives, a highly technological infrastructure, appropriate equipment and certified procedures, COSMOTE e-Value will continue to ensure the balanced relationship of its customers with the public, carrying out with precision the projects assigned.

INFORMATION:
COSMOTE e-Value AE
Commercial Address
Tel: 210-8198816
email.: commercial@evalue.gr

A new major partnership has been launched between e-Value and OPAP, for full telephone and via Internet (live web-chat, e-mail) support of the players of the new online betting platform of OPAP, pamestoixima.gr.

e-Value has successfully met the needs of the ambitious schedule of implementation which had been set up by OPAP, for the timely launch of the customer service of pamestoixima.gr, in view of the beginning of the World Cup

The number that is available by OPAP for the support of the players, and which is exclusively served by e-Value, is 210-2222222. e-Value shall provide support 24 hours a day, 365 days a year, making good use of both its expertise and its long experience in customer service.

e-Value, a member of COSMOTE group of companies, is active since September 1999 as a provider of integrated Contact Center services. With 2,500 skilled agents and while working smoothly, using modern technological means, 24 hours a day, 365 days a year, e-Value offers a full range of Contact Center services, (sales growth, customer service, recovery of arrears, prospecting and retention of customers) tailored to the needs of its clients. The company has facilities in Athens and in Xanthi, a total area of about 10,000 square meters.