In July 3, 2014, due to the strike of the workers of PPC S.A., HEDNO S.A. as the competent Manager of the electricity distribution network and in order to provide excellent and direct information to consumers, assigned to e-Value the operation of telephone line 2106241860 for the customer’s service and updating, operating 24 hours a day, throughout the duration the strike.

As a member of the OTE group of companies and armed with its expertise, its long experience in customer service and its incessant operation, e-Value has assumed within an unusually short period of time, corresponding to the rapid period of the course of events, the task to provide the service which has been assigned by HEDNO S.A, in order to serve and to inform citizens with regard to the scheduled power cuts due to the organized strikes.

e-Value has once successfully fulfilled the commitment to exceptionally inform the public when needed, by cooperating effectively with HEDNO S.A but also by making good use both of the experience of its people and its excellent technological infrastructure.

Since September 1999, e-Value operates as a provider of integrated Contact Center services. With 2,100 skilled agents and while working smoothly, using modern technological means, 24 hours a day, 365 days a year, e-Value offers a full range of Contact Center services, (sales growth, customer service, recovery of arrears, prospecting and retention of customers) tailored to the needs of its clients. The company has facilities in Athens and in Xanthi, a total area of about 10,000 square meters.

We, e-Value, as a member of the ΟΤΕ group of Companies, keep on going steadily and with a common vision on the road to success…

E-value, continuing its dynamic development, has established another significant cooperation with Attiki Gas Supply Company S.A (EPA) taking on, after an open competition, the management of the customer service telephone line 1133.

Attiki Gas Supply Company S.A (EPA) has been founded in November 2001 and is the exclusive distributor of gas for household and industrial use in the geographical region of Attica.

The decision of Attiki Gas Supply Company S.A (EPA) to trust e-value is one more recognition of its long-term success on the market. E-value will fulfil its commitment with regard to this new project with the seriousness and the professionalism that make it stand out, aiming to substantially contribute to meeting needs for the proper and responsible information and customer service on behalf of EPA.

E-value company, a member of the COSMOTE group of companies, is active since September 1999 as a provider of integrated Contact Center services. The company has facilities in Athens (in the region of Agios Stefanos and Nea Ionia) and in Xanthi, a total area of about 10,000 square meters. With a personnel of 2,500 skilled agents, working incessantly for 24 hours a day, 365 days a year, using all modern technological means, e-value offers a full range of Contact Center services, (sales growth, customer service, recovery of arrears, prospecting and retention of customers) totally tailored to the needs of its clients.

The general management of the company e-value of  GERMANOS group has been taken over by Amvrosios Kardaris. Amvrosios Kardaris is 41 years old and is specialized in economics with a Bachelor degree from the American College, Deree. He has an extensive experience in telecommunications, having worked at the companies Panavox and Cosmote. He has been working for GERMANOS group since the beginning of 2000, when he held the position of Operations Manager in the Directorate of telecommunications Products and Services. From the position of the General Manager of the company e-Value, a subsidiary of GERMANOS Group, is expected to significantly contribute to the growth and the realization of the strategic goals of the company and to play his part to the further growth in the field of Call Canter and Customer Relationship Management. e-Value is the Call Center and Customer Relationship Management Company of GERMANOS Group.

Since 1999, e-value provides integrated services to inbound-outbound calls, data aggregation and back office. With its owned facilities in Xanthi and in Agios Stefanos of Attica, a high-level technological infrastructure and 400 working positions, e-Value offers to its customer’s continuous services, 24 hours a day, 365 days a year, meeting any kind of corporate need. Overall, the operation of the company confirms firmly and convincingly its motto: “Ordinary business, Extraordinary results”.

e-Value, a Call Center company contracted to support Alpha Bank’s m-Banking service. By dialing 0800- 326 326, Alpha Bank customers can have free access to information and support 7 days a week from 7am to midnight.

With the new m-Banking service Alpha Bank customers can pay their utility bills (OTE, PPC, EYDAP) and credit card balance, transfer funds between accounts and obtain a personal credit loan. e-Value will support this new service by offering detailed information to Alpha Bank customers on the bank’s new services and initial WAP settings on their mobile phone.

e-Value is one of the largest Call Center service providers in Greece. Specifically, the company employees 300 (100 in Athens and 200 in Xanthi) providing Information and Support, tele-promotion, database updating and telephone survey services.