Our company
Vision
Our team is united in its future facing aim; to become the leading customer relationship partner for ambitious, progressive client teams. Continuing our obsession with achieving customer excellence that empowers growth and drives value for our clients’ business
Our Purpose
We empower our people & our clients to enable experiences that create growth & drive value for business
Mission
To aim is to deliver purposeful, sustainable, year on year profitable growth that makes a real difference to the lives of our people, the success of our partners and to the future well – being of all.
Our Corporate Values
Our values make us who and what we are.
EVOLUTIONARY
never standing still
Never stand still; Always be better, flexible, curious & solution driven
EMBRACING
spirit of together
The spirit of together with shared purpose, inclusion & diversity recognition
ENTHUSIASTIC
always at the ready
Always ready for the next challenge and always there when needed
ETHICAL
doing what’s right
Always choose to do the correcting thing, in the right way for everyone, everytime
EMPATHETIC
Listen, learn & act for all
Listening, learning, understanding & making decisions that are good for all
Our Strategic Plan
Sustainability
Milestones
With over 25 years of expertise, our company has been achieving customer excellence that empowers growth and drives value for our clients’ business.
1999
e-Value is founded
2002-2006
E-value becomes a key player in the Greek market serving as is an integrated Contact Center
2006
Cosmote acquires e-Value .e-Value becomes part of OTE Group the Leader of telecommunications in SE Europe
2009
Deutsche Telekom acquires part of OTE and thus e-Value becomes part of Deutsche Telekom Group, one of the world’s leading telecommunications and information technology companies
2014
Company expansion in Romania.As part of the OTE GROUP and as a subsidiary of e-Value SA, e-Value international SA offers integrated Contact Services in Romania
2014
In between these years, the company showcases exceptional Revenue Growth OF 56%, as a result of its operational excellence and the technological infrastactue
2015
Cosmote e-Value expanding, offering services to companies across Europe
2015
Evalue is renamed as COSMOTE e-Value.With an new mame and even more stable bases, the company continuse its growth path offering services to companies across Europe
2016
New headquarters in the center of historic Athens (Kerameikos Area). The new building offices are certified with LEED Award. Leadership in Energy and Environmental Design
2017
Refresh of Logo at Cosmote eValue
2021
The OTE Group moves forward with the separation of customer services, which is absorbed by the Cosmote eValue
2024
Cosmote Evalue moves to Rebranding & Repositioning signifies a new era of business evolution