What we do
What we do
We create holistic, omni-channel, digitally enhanced customer relationship solutions that are tailor-made to each client’s needs.
CX SOLUTIONS
Build customer value with an integrated platform of people, process and technology by providing best-in-class care and support services. Put customers at the center of your business with a personalized approach.
View moreDX SOLUTIONS
Our digital services encompass the entire spectrum of delivering a contemporary, user-centric experience. We accelerate business achievements by swiftly introducing innovative features, enhancing your competitive advantage, and extending the boundaries of what can be achieved.
View moreINSIGHTS & CONSULTING
At Cosmote e-Value, our Insights & Consulting services is your compass to navigate the complex terrain of customer experiences. We provide insights that empower you to craft exceptional journeys. In an age defined by data, we know that understanding is the key to innovation.
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Our solutions span the
complete customer life – cycle
and are designed to build
excellence into the entire
customer journey.All our
projects and initiatives drive
value of our clients’ business.
Greater than
10%
year over year financial growth
2017-2023
Cosmote e-Value brings
TECHNOLOGY
EXPERTISE
PEOPLE & IDEAS
TOGETHER
developing integrated, digital
technology enhanced solutions that
have the ability and the agility
to enhance customer engagement.
200 m
INTERACTIONS
7000
EMPLOYEES
16
LANGUAGES SPOKEN